The Receptionist - Making an impact

Designed to look at the impact your role has within the practice team, the wider business and the patients.

This course is for both long standing and new receptionists. 

Your day will cover:

  1. The widening scope of the Receptionist role 
  2. A critical analysis of your practice and the opportunities you have 
  3. Points of contact with your patients and how to make them count 
  4. Making an ongoing impact in your role, including: 

  • Managing your patients 
  • Raising your profile 
  • Continuing your development

This course will show you how you can take greater responsibility within the practice as well as maximise opportunities for the business.

If you are interested in this course, please contact your Dental Business Consultant.

Prices (excluding VAT):

Number of Denplan patients registered at the practice
 0 - 99   £60
 100 - 499 25% Discount £45
 500+ 50% Discount £30

The receptionist

The Receptionist - Making an impact 

Suitable for: 


CPD Hours: 

6 hours

Event timings:

9.30am - 4.30pm

Dates & locations

Event name Date Venue Region Price
The Receptionist - Making an Impact 28th Sep 2017 Park Royal Hotel, Warrington North West £30-£60 Request a place
The Receptionist - Making an Impact 17th Oct 2017 Village Urban Resort Cardiff Wales £30 - £60 Request a place